Refund policy
Return & Refund Policy
We want you to love your Manang House piece. If something isn't right, here's how returns work.
Return window
You may request a return within 14 days of receiving your order.
Condition
Items must be unworn, unwashed, and in original condition with tags attached. We can't accept items that show signs of wear.
How to start a return
Email info@mananghouse.com with your order number and reason for return. We'll send you the next steps.
Refunds
Once your return is received and inspected, we'll notify you. Approved refunds are issued to your original payment method within 5–10 business days.
Exchanges
Want a different size? Start a return and place a new order, or contact us and we'll help.
Faulty or incorrect items
If your item arrives faulty or incorrect, contact us within 7 days and we'll make it right at no cost to you.
Your rights
Nothing in this policy limits your rights under the Australian Consumer Law.