Refund policy

Return & Refund Policy

We want you to love your Manang House piece. If something isn't right, here's how returns work.

Return window

You may request a return within 14 days of receiving your order.

Condition

Items must be unworn, unwashed, and in original condition with tags attached. We can't accept items that show signs of wear.

How to start a return

Email info@mananghouse.com with your order number and reason for return. We'll send you the next steps.

Refunds

Once your return is received and inspected, we'll notify you. Approved refunds are issued to your original payment method within 5–10 business days.

Exchanges

Want a different size? Start a return and place a new order, or contact us and we'll help.

Faulty or incorrect items

If your item arrives faulty or incorrect, contact us within 7 days and we'll make it right at no cost to you.

Your rights

Nothing in this policy limits your rights under the Australian Consumer Law.